- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
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- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
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Change of Mind
Unlike shopping for a new dress or shirt where it’s easy to exchange or refund goods, the purchase of a pleasure device makes it very difficult to process returns.
Our Maven understands that sometimes what a product looks like on screen isn’t quite what is expected on the box when it arrives. If this is the case, please do not open the packaging.
Instead, you must notify The Spicy Boudoir within three days of receipt of the product by writing to: firstname.lastname@example.org with ‘Change of mind return’ in the subject line.
Please note that the costs of return and resending delivery costs are borne by the customer.
Please provide your contact details and a team member will call you to discuss the options available to you. Change of mind requests outside the three day timeframe cannot be accepted.
- Return for exchange of similar product or products to equal value (depending on availability)
- Return for store credit
- Return for refund of product purchase
For the sake of customer health and wellbeing, as well as our integrity, we have a strict policy regarding products that have been opened:
We are not able to accept any returns on products that have been opened.
Please understand we have this policy in place to protect you, our customer.