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- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
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Change of Mind
Unlike shopping for a new dress or shirt where it’s easy to exchange or refund goods, the purchase of a pleasure device makes it very difficult to process returns.
Our Maven understands that sometimes what a product looks like on screen isn’t quite what is expected on the box when it arrives. If this is the case, please do not open the packaging.
Instead, you must notify The Spicy Boudoir within three days of receipt of the product by writing to: email@example.com with ‘Change of mind return’ in the subject line.
Please note that the costs of return and resending delivery costs are borne by the customer.
Please provide your contact details and a team member will call you to discuss the options available to you. Change of mind requests outside the three day timeframe cannot be accepted.
- Return for exchange of similar product or products to equal value (depending on availability)
- Return for store credit
- Return for refund of product purchase
For the sake of customer health and wellbeing, as well as our integrity, we have a strict policy regarding products that have been opened:
We are not able to accept any returns on products that have been opened.
Please understand we have this policy in place to protect you, our customer.